There are more than 5,000 credit unions in the United States with over 125 million members across the U.S. and $2 trillion in assets. Members-only credit unions typically have lower fees and offer better interest rates than traditional banks, and the nonprofit model also puts the customer first, resulting in higher levels of satisfaction.
But to get to the bottom of whose customers have the highest opinion of them, Forbes partnered with market research firm Statista to produce our fourth annual look at the Best Credit Unions In Each State. Nearly 25,000 customers in the U.S. were surveyed for their opinions on their current and former banking relationships.
Financial institutions were scored on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services, and financial advice). Of the 5,068 credit unions nationwide, just 3.6% made our list.
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